Retail Customers Shipping Policy:
Currently all our shipping for both local (Australian) and international is done by Australia Post eParcel Services.
Shipping Options: Customers in Australia have the choice of Economy or Express Post
Economy: a flat rate of $9.95
Express Parcel Post: $ 11.95
Both of the above options have tracking and signature included automatically in the shipping price.
Australia Only: Orders over $65.00 are eligible for free shipping.
Please note, if you select Express Post option, it does not mean that your order will be posted same day nor is it guaranteed overnight. The postage option states that it is express and does not factor time taken to complete the payment confirmation or processing time of the order.
The shipping prices appear on the checkout page where you can select the option that suits you.
Once we have confirmation, your payment has been received, your order is then packed and shipped out to you 48 hours after the transaction.
Your order will be posted based on the method you selected at the time of checkout where the different postage prices are available.
Australia post have certain postcodes they do not deliver to, if you have restrictions on your postcode or any other shipping issues, please contact us for further assistance.
International Customers Shipping Policy:
International postage price options will appear when you proceed to the checkout.
• Australia Post prices for Air Mail Standard (no tracking available. Please allow 4-6 weeks for delivery)
You can select from the option available for express, registration, tracking and signature at an extra cost at the checkout shipping options area. These prices are in Australian Dollars.
• Air Mail Tracking option is (only available to select countries on orders up to 2 kg weight)
Based on delivery restrictions of the destination country, we ask that you do not use postal boxes and locked bags and the address you select is within the selected criteria.
If you would like your order to be tracked and do not see the Air Mail Tracked options available during checkout for your country, please email us for assistance, we will let you know of other options that may be available.
If you need more information regarding shipping, please contact us